The possibility of returning an old device free of charge exists for distributors who are obliged to take it back, among other things, if a new, similar device that essentially fulfills the same functions is given to an end user. If a new device is delivered to a private household, the old device of the same type can also be handed over there for collection free of charge; This applies to sales using means of distance communication for devices in categories 1, 2 or 4 in accordance with Section 2 Paragraph. 1 ElektroG, namely “heat exchangers”, “screen devices” or “large devices” (the latter with at least one external dimension over 50 centimeters). End users are asked about their intention to return when concluding a purchase contract. There is also the possibility of returning free of cha.
